Teller

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) and have the legal capacity to enter into a binding contract. You represent and warrant that:

• you are not a person, entity, or wallet identified on any sanctions list maintained by the United States (including OFAC SDN), the United Kingdom, the European Union, the United Nations Security Council, or any other applicable authority;
• you are not located in, ordinarily resident in, organized under the laws of, or a citizen of any jurisdiction subject to comprehensive sanctions, including Cuba, Iran, North Korea (DPRK), Syria, the Crimea, Donetsk, Luhansk, Kherson, and Zaporizhzhia regions of Ukraine, Russia, Belarus, and Myanmar;
• your access to and use of the Platform does not violate any law, regulation, judicial order, or contractual obligation that applies to you;
• all information you provide to the Platform (including identity, address, income, residency, employment, and connected-account data) is true, current, complete, and not misleading; and
• you are accessing the Platform on your own behalf and for your own account, or on behalf of an entity that you are authorized to bind to these Terms.

Certain features — including but not limited to collateral-backed loans, affiliate loan offers, fiat on-ramp, and KYC-gated products — are subject to additional eligibility criteria imposed by us or by the relevant third-party provider, and may be unavailable in your jurisdiction or to your wallet. Eligibility for any feature is at our and the relevant provider’s sole discretion. We may decline service, block a wallet address, or revoke access at any time and for any reason permitted by law.

Teller is a non-custodial interface. We do not custody, hold, escrow, control, or have access to your private keys, seed phrases, recovery shares, or digital assets. All transactions are signed by your wallet (including any embedded wallet provided by Privy or another wallet-as-a-service provider) and broadcast to the relevant public blockchain. We never initiate a transfer of your assets without your authorization.

You are solely responsible for: (a) securing your wallet, private key, seed phrase, recovery share, device, biometric, email, social login, and any other authentication factor; (b) understanding the effect of every transaction you sign, including approvals, permits, signature messages, and contract calls; (c) maintaining backups; and (d) keeping your connected accounts (exchanges, banks, payroll providers) secure. Loss of access to your wallet means permanent loss of access to the assets it controls. Teller cannot recover, reset, freeze, reverse, or refund any asset, transaction, signature, or approval.

Every on-chain action initiated through the Platform — including swaps, borrows, collateral deposits, repayments, claims, approvals, and signatures — is recorded on a public blockchain and is, by design, final and irreversible. Once a transaction is included in a block, neither Teller nor any third party can cancel, reverse, refund, modify, or claw back the transaction, regardless of error, mistake, slippage, MEV, oracle malfunction, exploit, or change of mind.

You acknowledge and accept the following on-chain risks:

• Gas, priority fees, bridging fees, protocol fees, and Teller protocol fees (including the 1% protocol fee on swaps and borrows recorded by the Platform) are paid by you and are non-refundable, even if the underlying transaction reverts, fails, or produces an unexpected outcome;
• Failed or reverted transactions may still consume gas;
• Public-mempool transactions are subject to front-running, sandwich attacks, censorship, and reordering by validators or block builders;
• Block re-organizations, RPC outages, indexer lag, or oracle staleness may cause balances, allowances, prices, scores, loan statuses, or due dates displayed by the Platform to differ from on-chain reality;
• Wallet approvals (token allowances) you grant persist on-chain until you explicitly revoke them and may be used by the approved contract at any time up to the approved amount;
• Signatures (including EIP-712, permit, permit2, and ERC-1271 messages) can authorize transfers or actions without an additional confirmation — never sign a message you do not understand.

The on-chain state of any contract, wallet, balance, or position is authoritative; the Platform’s display is informational only and may lag, be incomplete, or be inaccurate.

Teller integrates LI.FI and other third-party DEX and bridge aggregators to source quotes and routes for token swaps and cross-chain transfers. You acknowledge that:

• Quotes are indicative only. The amount of tokens you actually receive is determined at execution time, on-chain, and may be less than the displayed quote due to price movement, slippage, fees, route changes, partial fills, gas spikes, or MEV;
• Large swaps may produce material price impact, resulting in execution materially worse than mid-market;
• Cross-chain swaps may take minutes or hours to settle and may complete on the destination chain in a different token than originally quoted (for example, a refund token) if the route fails downstream;
• Bridge protocols carry independent smart-contract, validator, oracle, and counterparty risk; bridged assets may de-peg, become illiquid, or be permanently lost in the event of a bridge exploit or insolvency;
• The Platform may charge a protocol fee (currently 1%, subject to change) on swap and borrow flows. The fee is disclosed in-app and is non-refundable once the transaction is broadcast.

We make no representation or warranty that any swap will execute, will execute at the quoted price, or will be profitable.

The Teller Score (and any related score categories, weights, points, or tiers) is a proprietary heuristic that summarizes signals about a wallet, including swap volume, borrow originations, connected-account holdings, verified income, completed partner programs, and referrals. The Teller Score is not a consumer credit score within the meaning of the U.S. Fair Credit Reporting Act, equivalent legislation in your jurisdiction, or any regulated credit-scoring framework. It is not a FICO score, VantageScore, Schufa, Equifax, Experian, TransUnion, or credit-bureau product. It does not establish creditworthiness, does not create a lender-borrower relationship, and is not a representation that any lender will approve you for credit.

Score points may be awarded, recomputed, adjusted, clawed back, or zeroed at any time, including retroactively, in our sole discretion — for example, in response to suspected gaming, wash trading, Sybil behavior, chargebacks, or upstream provider corrections. Points have no monetary value, are not redeemable for cash, are not transferable except as expressly permitted, and do not represent a security, deposit, claim, or obligation of Teller. Partner programs that credit points via the Teller Points MCP are subject to their own terms.

Teller surfaces, ranks, and routes pre-qualification and origination offers from independent third-party lenders, brokers, banks, and credit marketplaces (each, a “Lender” and collectively, “Lenders”). Teller is not a lender, a broker, a credit-services organization, a debt collector, or a fiduciary.Teller does not originate, underwrite, fund, service, collect, or guarantee any loan. Any loan you obtain is a contract between you and the Lender; the Lender’s own terms, disclosures, privacy policy, and dispute-resolution provisions apply.

You acknowledge and accept that:

• Pre-qualification is not pre-approval, and pre-approval is not a binding offer of credit. Final rates, APR, APY, term, fees, and credit limits are determined by the Lender at funding and may differ materially from any indicative figure shown on the Platform;
• Rates, APRs, APYs, fees, terms, eligibility criteria, and disclosures shown for any offer are sourced from the Lender or third-party data providers, are provided for informational purposes only, and may be outdated, incomplete, or inaccurate. The authoritative source is the Lender's own disclosures at the point of application or funding;
• Geographic eligibility (including U.S. state-of-residence and non-U.S. person requirements), minimum-score thresholds, minimum-income thresholds, age requirements, KYC requirements, and other restrictions may render an offer unavailable. The Platform may redirect you to an ineligibility page rather than to the Lender;
• Clicking an offer may transmit information about you (including hashed identifiers, score, residency, and connected-account signals) to the Lender or its affiliate network as part of the referral handoff;
• Lenders may pull a hard or soft credit inquiry, run KYC and AML checks, request additional documentation, and approve or decline you on their own criteria. Their decisions are not made by Teller and cannot be overridden by Teller;
• If you accept a loan, the Lender is your counterparty for all payment, servicing, collection, default, charge-off, modification, and reporting matters. Teller may stop displaying the loan on the Platform without affecting your underlying obligation to the Lender.

For each offer, please read the Lender’s in-product disclosure (including any “IMPORTANT DISCLOSURES” block surfaced on the offer card or eligibility screen) carefully before applying.

Teller may facilitate access to collateral-backed loan products via integrated lending protocols (including the Teller Protocol and other third-party protocols). Before initiating any borrow, you must understand and accept the following:

• Collateral at risk: You may lose 100% of any digital asset pledged as collateral. This includes loss through liquidation, seizure, forfeiture, smart-contract failure, oracle manipulation, or protocol insolvency.
• No partial recovery guarantee: In the event of default, the lending protocol may liquidate your collateral at then-current market price (which may be materially worse than the displayed price) without notice. If the liquidation proceeds are less than the outstanding loan amount, you may remain liable to the lender for the deficit. If proceeds exceed the loan amount, any surplus may or may not be returned to you depending on the protocol's own rules; Teller does not guarantee any surplus recovery.
• Liquidation triggers: Liquidation can occur because of price movement of the collateral, price movement of the borrowed asset, oracle reporting, accrual of interest, fees, or changes in protocol parameters. Liquidation can be triggered at any time, including outside business hours and during periods of network congestion when you may be unable to top up or repay.
• Rate accuracy: Any APR, APY, interest rate, fee, or cost figure displayed on the Platform is sourced from third-party protocols or data providers, is variable, and may change without notice. The rate displayed when you initiate a loan may differ from the rate actually applied during the loan term, including retroactively under protocol rules. Teller makes no representation or warranty as to the accuracy, completeness, or current validity of any displayed rate. You are solely responsible for verifying the applicable rate directly with the lending protocol before proceeding.
• Due date accuracy: Loan due dates, repayment schedules, grace periods, and maturity dates displayed on the Platform are estimates only. Actual due dates and repayment terms are determined by the on-chain smart contract, not by any display in the Platform. Teller does not guarantee that displayed due dates are accurate or up to date. You are solely responsible for monitoring your loan's actual on-chain repayment deadline and ensuring timely repayment.
• No reminders or notifications: Teller does not guarantee delivery of repayment reminders, due date alerts, health-factor warnings, or liquidation warnings. Email, push, or in-app notifications (where offered) are provided as a courtesy only. Failure to receive a notification — for any reason, including spam filtering, expired email, deliverability failures, or notification feature changes — does not excuse a default or delay liquidation.
• Smart contract and protocol risk: Loan terms are enforced by third-party smart contracts that Teller does not control. Bugs, exploits, governance actions, parameter changes, pauses, upgrades, admin keys, oracle failures, or insolvency at the protocol level may freeze your collateral, accelerate your loan, alter your terms, or cause total loss in ways Teller cannot prevent or reverse.
• Tax: Borrowing, repaying, liquidating, and posting collateral may have tax consequences in your jurisdiction. Teller does not provide tax advice. You are solely responsible for tax reporting and payment.
• No liability for default consequences: Teller is not responsible for any loss of collateral, liquidation event, deficiency, credit-reporting consequence, or other financial, legal, or personal harm resulting from your failure to repay a loan on time or in full, or from any action or inaction of the lending protocol, the lender, or any liquidator, regardless of the cause of default.

For unsecured personal loans, credit lines, credit cards, and similar products surfaced through the Platform, the Lender is the obligee. Teller does not extend credit, does not service the loan, and does not report to consumer credit bureaus. The Lender may report on-time and late payments to one or more bureaus, may charge late fees, may accelerate the loan on default, and may pursue collection (including via third-party collectors and the courts) in accordance with its own agreement with you and applicable law. Teller plays no role in any such process and accepts no liability for it.

The Platform may surface or link to third-party fiat on-ramp or off-ramp services that allow you to buy crypto with fiat (card, bank, ACH, SEPA, Faster Payments, etc.) or vice versa. You acknowledge:

• On-ramp/off-ramp services are provided by independent third parties. Teller does not process payments, hold fiat, execute transactions, or hold any money-transmitter, e-money, payment-institution, or banking license.
• Rates, fees, FX spreads, settlement times, and availability are determined by the third-party provider and may change without notice. The rate displayed before initiating a transaction may differ from the rate at execution.
• On-ramp/off-ramp providers are subject to their own KYC, AML, sanctions-screening, and regulatory requirements. They may require identity verification and may delay, decline, or reverse transactions at their discretion. Teller has no control over and accepts no liability for such decisions.
• Teller is not responsible for failed payments, chargebacks, disputes, refunds, fraud, or provider insolvency. If a payment is reversed after crypto has been delivered to your wallet (or vice versa), you are solely liable for the resulting deficit.
• Refunds and disputes must be raised directly with the on-ramp/off-ramp provider.
• Availability is subject to your jurisdiction and to the provider's terms. You are responsible for ensuring on-ramp/off-ramp use complies with the laws applicable to you.

Teller integrates with third-party providers — including Privy (authentication and embedded wallets), Alchemy (portfolio and pricing data), Coinbase (OAuth-based balance read), Binance and Kraken (user-supplied read-only API keys), GoCardless / Bank Account Data (PSD2 open-banking connections in the EU and UK), Argyle (payroll connections), Self Protocol (zk-passport identity verification), and Anthropic (document OCR) — in order to fetch data about your holdings, income, identity, and activity. You authorize Teller and each relevant provider to access, process, and store such data on your behalf in accordance with these Terms and our Privacy Policy.

You represent that any read-only API key, OAuth grant, document, or credential you supply is yours, is lawfully obtained, and is provided with the authority to share. You are responsible for revoking credentials when you no longer wish Teller to access them. Teller is not responsible for actions taken by a third-party provider with respect to credentials, including freezing, suspending, or revoking access on their side.

Certain features require identity verification (KYC) and/or income verification. KYC may be performed via Self Protocol’s zk-passport flow or by an equivalent third-party provider. Income verification may be performed via payroll-direct (Argyle), document upload with OCR (processed by an AI provider), on-chain stablecoin inflow analysis, or bank-feed analysis. Verification outcomes are produced by third-party systems; Teller does not guarantee that any verification will succeed, will be accepted by a Lender, or will remain valid over time.

You consent to the processing described in our Privacy Policy and you represent that all documents and data you provide are authentic, current, and yours. Submitting forged, altered, or third-party documents, spoofing income, or otherwise attempting to deceive a verification flow is a material breach of these Terms and may be a criminal offense.

To the extent the Platform surfaces tokenized equities, tokenized treasuries, real-world-asset (RWA) tokens, or other tokenized financial instruments issued under U.S. Regulation S or comparable non-U.S. private placement regimes, such products may only be purchased, held, or transferred by persons who are not U.S. persons as defined by Regulation S under the U.S. Securities Act of 1933 and who are not subject to comprehensive sanctions. By accessing any such feature, you represent and warrant that you are not a U.S. person, are not acting on behalf of a U.S. person, and are not located in a restricted jurisdiction. Your use of any such product is also subject to the issuer’s own offering documents and terms, which you agree to by proceeding past any in-app disclosure screen.

Nothing on the Platform — including the Teller Score, score categories, opportunity feed, offer rankings, swap quotes, borrow recommendations, risk badges, on-chain holdings, or any AI-generated summary — is financial, investment, legal, accounting, or tax advice. Teller is not a registered broker-dealer, investment adviser, futures commission merchant, swap dealer, money services business, money transmitter, bank, insurer, or fiduciary. You should consult a qualified professional before making any financial decision.

You agree not to, and not to attempt to:

• use the Platform in violation of any law, regulation, sanctions program, or court order;
• use the Platform to launder money, finance terrorism, evade sanctions, manipulate markets, engage in fraud, or facilitate any prohibited activity;
• submit false, misleading, forged, altered, third-party, or synthetic identity, income, residency, or employment data;
• operate Sybil wallets, wash-trade, self-deal, collude, or otherwise inflate score, points, referrals, swap volume, or borrow volume;
• abuse the referral, affiliate, or partner-points systems, including by self-referral, click farms, or incentivized traffic;
• interact with the Platform via automated means (bots, scrapers, headless browsers) other than via documented public APIs and in compliance with rate limits;
• interfere with, probe, scan, vulnerability-test, or attempt to gain unauthorized access to the Platform, its smart contracts, its infrastructure, or any user's account or wallet;
• reverse-engineer, decompile, or attempt to extract source code or proprietary algorithms, including the Teller Score weights, except to the extent expressly permitted by law;
• use the Platform to harass, defame, infringe, or harm any person or entity, or to upload malicious content; or
• use the Platform to engage in any activity that the Platform's risk systems or our compliance team identifies, in our reasonable discretion, as abusive, fraudulent, or high-risk.

We may, in our sole discretion and without notice, block a wallet address, IP, device, account, or jurisdiction; pause, deny, or unwind any Platform feature; report activity to law enforcement, regulators, counterparties, or affiliate networks; and pursue any other remedy available at law or in equity.

Teller may charge a protocol fee (currently 1%, or 100 basis points) on swap volume and borrow originations facilitated through the Platform, recorded on each event and surfaced in your wallet score. Fees are subject to change. Network gas, bridge fees, slippage, oracle fees, third-party platform fees, Lender origination fees, and any taxes are in addition to Teller’s fees and are paid to the relevant counterparty. Fees are non-refundable except where required by law.

The Platform, including its software, designs, text, graphics, the Teller mark and logo, score methodology, and documentation, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial use, subject to these Terms. All other rights are reserved. Any feedback you provide may be used by us without restriction or compensation.

The Platform integrates and links to third-party services, smart contracts, websites, and content. Teller does not control, endorse, or assume responsibility for any third party, and your use of any third party is governed by its own terms and privacy policy. Inclusion of a third party on the Platform is not a recommendation or warranty.

To the maximum extent permitted by applicable law, the Platform and all Services, content, data, scores, quotes, rates, offers, and outputs are provided “as is” and “as available”, without warranty of any kind, whether express, implied, statutory, or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, title, accuracy, completeness, or non-infringement. Teller does not warrant that the Platform will be uninterrupted, error-free, secure, free of viruses or harmful components, or that any transaction, swap, borrow, repayment, verification, or referral will execute, complete, or settle at the displayed price, rate, due date, or terms.

To the maximum extent permitted by applicable law, in no event shall Teller, its parents, subsidiaries, affiliates, officers, directors, employees, agents, advisors, contributors, contractors, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, digital assets, collateral, or substitute services, arising out of or in connection with your use of or inability to use the Platform, any on-chain or off-chain transaction, any liquidation, any third-party act or omission, any reliance on displayed prices, rates, due dates, or scores, or any unauthorized access to or alteration of your data, whether based on contract, tort (including negligence), strict liability, statute, or any other theory, and whether or not Teller has been advised of the possibility of such damages. Teller’s total cumulative liability to you for any and all claims arising out of or relating to the Platform or these Terms shall not exceed the greater of (a) the total protocol fees actually paid by you to Teller in the three (3) months immediately preceding the event giving rise to the claim, and (b) one hundred U.S. dollars (USD $100). The foregoing limitations apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted.

You agree to defend, indemnify, and hold harmless Teller and its affiliates, officers, directors, employees, agents, and service providers from and against any and all claims, damages, losses, liabilities, judgments, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your use of the Platform; (b) your breach of these Terms; (c) your violation of any law or third-party right (including any Lender or third-party-provider agreement); (d) any transaction you sign, broadcast, or authorize; (e) any data, document, signature, credential, or representation you submit; and (f) any tax, fine, penalty, or regulatory assessment levied against you.

These Terms are governed by the laws of the State of Delaware, U.S.A., excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be finally resolved by binding arbitration administered on an individual basis by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Arbitration Rules where the dispute is non-consumer), with one arbitrator, seated in Wilmington, Delaware, and conducted in the English language. Judgment on the award may be entered in any court of competent jurisdiction. Each party waives any right to a jury trial. Either party may seek emergency or injunctive relief in the state or federal courts located in Delaware to protect intellectual-property rights or confidential information.

Class-action waiver. You and Teller agree to bring claims only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding.

If the class-action waiver is held unenforceable as to a particular claim, that claim shall be severed and litigated in court, while all other claims remain subject to arbitration. Where mandatory consumer- protection laws in your jurisdiction grant you non-waivable rights or forums (for example, in parts of the European Union or the United Kingdom), nothing in this section limits those rights.

We may suspend or terminate your access to all or part of the Platform at any time, with or without cause and with or without notice. Sections that by their nature should survive termination — including disclaimers, limitations of liability, indemnification, intellectual property, governing law, arbitration, and these survival provisions — shall survive.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, post notice in the Platform. Material changes will take effect on the date stated in the notice, and your continued use of the Platform after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Platform.

These Terms, together with the Privacy Policy and any in-product disclosures, constitute the entire agreement between you and Teller regarding the Platform and supersede all prior agreements. If any provision is held unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them freely. There are no third-party beneficiaries to these Terms.

Questions about these Terms? [email protected].